Privacy Policy
Last Updated: April 17, 2025
At Air Bus Tours, your privacy is essential to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following personal information when you use our services:
* Full name
* Email address
* Phone number
* Address (City, State, ZIP/Postal Code)
* Booking details (e.g., number of travelers, travel dates, destination)
Note: We do not store, sell, rent, or lease your payment (credit/debit card) information. All payment transactions are processed through secure third-party gateways.
How We Use Your Information
We use your data for the following purposes:
* To confirm and manage your travel bookings
* To communicate with you regarding your trip or our services
* To improve our website and customer experience
* To send marketing materials or promotions (only with your consent)
* To comply with legal or regulatory obligations
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of some features.
Children’s Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect or store personal data from individuals under the age of 18.
Important: While children may participate in tours, all bookings must be made by an adult. If we learn that personal data has been collected from a minor without parental consent, we will delete it immediately.
Third-Party Disclosure
We do not sell or share your personal data with third parties, except in the following situations:
* To fulfill a booking (e.g., with hotels, transport providers)
* To comply with legal obligations
* To trusted service providers who assist us with website operations or customer service under strict confidentiality agreements
Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
External Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy policies or content of these websites. We recommend reviewing their policies before sharing personal data.
Your Rights
You have the right to:
* Request a copy of the personal data we hold about you
* Correct inaccurate information
* Request the deletion of your data (where applicable)
* Opt out of marketing communications at any time
Cancellation & Refund Policy
You may cancel your booking up to 48 hours before the scheduled trip and receive a full refund.
Cancellations made between 24 and 48 hours before the trip are eligible for a 50% refund.
Cancellations made less than 24 hours before the trip, including same-day cancellations and no-shows, are non-refundable.
For cancellation requests, please contact our customer support team:
Email: info@airbusholidays.com
Phone: +20 10 22235336
Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted here with the revised effective date. We encourage you to review the policy regularly.
Contact Us
For any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: info@airbusholidays.com
Phone: +20 10 22235336
Address: 1 Talaat Harb Square - Downtown - Cairo
